Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE AND BEFORE MAKING ANY PURCHASE FROM XCITE BIKES. YOU ARE PURCHASING A PRODUCT FROM US WHEN YOU CONFIRM AND PROCESS A PAYMENT.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and others applicable law. If you do not agree to these terms and conditions, please do not use this site and formerly agree to purchase from our business.
All products sold on xcitebikes.com.au are OEM or aftermarket. OEM parts are clearly identified as so. If you don’t see any mention, you should assume the product is aftermarket.
FREE SHIPPING POLICY
We offer free postage within Australia for items of a reasonable weight and dimension, that are accepted by Australia Post and have a reasonable freight cost.
Large, or “bulky” items, do not qualify for free postage, and will have freight costs added during checkout.
POSTAL INSURANCE AND REPLACEMENTS
If a product arrives damaged, it is the customer’s responsibility to open a claim with the carrier. Make sure to save the parcel and any wrapping, as we will need it to lodge a claim. If you need help, just contact us and we’ll guide you through the process.
XCite Bikes accepts returns within 30 days from the product was delivered. It is a required condition for returns that the item be in perfect “as new” condition (no marks at all), and be returned in its original packaging. Return costs have to be covered by the customer.
XCite Bikes will not accept return of products that have been damaged due to incorrect installation.
The customers hold full responsibility to order the correct products. XCite Bikes will not reserve or hold any responsibility for products that are incorrectly ordered by the customer. It is the buyer’s responsibility to make the necessary checks of year, model and make of their motorcycle prior to purchasing from us.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of XCite Bikes. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with XCite Bikes or purchasing XCite Bikes products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by XCite Bikes. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
XCite Bikes does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. XCite Bikes does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
LIMITATION OF LIABILITY
XCite Bikes shall not be held liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if XCite Bikes has been advised of the possibility of such damage.